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Privacy Policy

In accordance with GDPR requirements of 25th May 2018, this is to inform all guests who wish to book accommodation at Ta Xelidonakia, of what data we require, store and how we use it.

By proceeding with your reservation, you are giving your consent to use this data to complete your reservation and to provide all services in accordance with our policies.

We may need to hold the following details on your account:
Name & Address
Email Address
Telephone Numbers (Mobile & Landline)
Credit/Debit Card details
Car registration number

This data will be kept securely and maintained for as long as required to supply our services. Once it is no longer required to supply our services, then the credit/debit card details will be deleted within 24 hours after check-out or earlier on the request of the guest providing there are no outstanding charges. Name, contact details and car registration number of the guest/guests will stay recorded in the reservation system, but will not be used for marketing purposes without guest consent.

Hard copies of check in forms and other documents containing personal data will be held in secure location for the period required to comply with local laws) and then shredded. Any Data we hold will only be retrievable by the person it relates to and will only be communicated by secondary means or in person providing that this person is recognised to us.

Online Travel Agencies who provide us with booking details made online are compliant with the new GDPR regulations. And so are all our other providers (e.g. Google Analytics).

Terminals used to process card payments are provided by Alfa Credit Bank, compliant with both, GDPR and PCI DSS (Payment Card Industry Data Security Standard).

The owner, being the designated Data Protection Officer, is in charge of collection, maintenance, storage and safe disposal of collected data.

Hard copies containing personal data are held in secure location and then shredded.

You can contact our Data Protection Officer at any time with any questions concerning data protection at renders@otenet.gr attention of DPO or in writing to: Data Protection Officer, Ta Xelidonakia, Plateia, 37010 Pinakates (Notiou Piliou), Greece.

You have the right to object to the processing of your personal data at any time. This may result in cancellation of your reservation as we will be unable to provide you with our services without access to this data. Any contracted service or cancellation fees will still apply.

You have also the right at any time to correct or delete your personal data. Please contact us with your request and we will act accordingly. Data that we have to keep according to law cannot be deleted.

You have always the right to consult your personal data.

On our site it is possible that you are directed via links to third parties. We do not have the possibility to check or control these third parties and therefore we cannot guarantee the content or the correctness of these third parties. We provide those links only for your information.

When you want to use elements of our site or when you want to refer via links to our site you need to ask our permission first.

In case of a dispute this will be handled by the Greek courts of justice.

Company Data.
Name: Ta Xelidonakia
EOT : MHTE 0726K05AA000530
Address : Plateia, 37010 Pinakates (Notiou Piliou), Greece
Tel. : 00302423086920
Mob. : 00306976215187
Site : www.pinakates.com
Mail : renders@otenet.gr

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